November 3, 2026
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ZDNET’s key takeaways

  • Athenahealth sufferers can seek the advice of Anthropic’s Claude.
  • The partnership supplies the AI with entry to delicate well being info.
  • Athenahealth claims the info can’t be used to coach Anthropic fashions.

A serious US healthcare expertise supplier simply teamed up with Anthropic to attach affected person well being information with Claude. 

Athenahealth, a healthcare expertise supplier serving over 20% of the US inhabitants, launched a Mannequin Context Protocol (MCP) suitable server that connects to Anthropic’s Claude. The server, named AthenaPatient MCP, permits the AI mannequin to collect info from well being information and reply associated questions. The method is safe, based on Athenahealth, and requires sufferers to sign up with their account credentials. 

AthenaPatient MCP is on the market solely to Claude Professional and Claude Max customers, which value $20 and $100 per thirty days, respectively. Not all Athenahealth sufferers may have their knowledge shared with Claude, and never all Claude Professional and Claude Max customers should decide in. Customers should give Claude their authenticated Athenahealth credentials, can select which well being info Claude can entry, and may revoke entry at any time, based on the press launch.

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As soon as approved, Claude takes sufferers’ info like lab outcomes, vitals, drugs, well being circumstances, immunizations, go to historical past, diagnostic experiences, allergy symptoms, procedures, and care plans under consideration when answering questions. 

The AI partnership doesn’t present medical recommendation, based on Sam Lambson, vice chairman of product administration, knowledge & ecosystem at Athenahealth, who responded to ZDNET in an e mail. It additionally mustn’t exchange a clinician’s skilled judgment or medical recommendation. “Sufferers ought to contact a certified healthcare skilled with questions on analysis, remedy, or modifications to their care,” Lambson stated.

It seems that the AthenaPatient MCP device is designed to assist sufferers higher perceive the data supplied by well being professionals, quite than to present them medical recommendation. So, one could ask AthenaPatient MCP about their newest blood take a look at outcomes, comparable to “What was my most up-to-date crimson blood cell rely?” however customers shouldn’t count on Claude to elucidate how an abnormally excessive or low rely could have an effect on them.

Not the primary of its type

Partnerships between massive tech and massive healthcare aren’t new. In reality, the collaboration between Athenahealth and Anthropic follows a bigger pattern throughout the well being tech trade. Earlier this yr, Microsoft teamed up with Mayo Clinic to develop an AI mannequin for healthcare; Boston Youngsters’s Hospital cast a partnership with OpenAI to develop an enterprise AI system to be used throughout analysis, medical, and administrative groups, based on a press launch. 

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A rising variety of People are consulting AI for medical recommendation. A current survey from Pew Analysis Heart discovered that 34% of US adults have talked with a chatbot for medical recommendation. This partnership makes the method barely safer by authorizing affected person account credentials earlier than granting the mannequin entry to well being information.

Well being knowledge is extraordinarily priceless, and tech corporations are more and more desirous about partnering with healthcare suppliers to entry it. A lot of the “AI might treatment most cancers” messaging we hear depends on these humongous corporations acquiring sufficient well being knowledge to coach their AI fashions and hyperlink illness knowledge to affected person knowledge. This isn’t to say, nevertheless, that fixing this advanced situation is the motive behind the partnership between Athenahealth and Anthropic.

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A extra affordable rationalization for such a partnership is that an AI that may reply affected person queries might eradicate a number of the admin work medical doctors do between affected person visits, like answering questions on take a look at outcomes, giving Athenahealth medical doctors a while again.

Will partnerships like Anthropic and Athenahealth’s enhance affected person outcomes? That continues to be to be seen, however a current survey by Pew Analysis Heart discovered that People aren’t that assured on the matter. The most important shares of respondents nonetheless most well-liked {that a} human oversee AI when it’s utilized in a medical context.



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